Mis-selling & Policy Disputes
Sold the Wrong Policy? We Help You Get Justice.
Misleading promises, hidden charges, forced bundling — we fight mis-selling on your behalf.
Claim Issues Covered
Misrepresentation at Sale
- Policy sold as an "investment" without disclosing insurance nature (common with ULIPs/endowment plans)
- Guaranteed returns promised that don't exist in the policy
- Premium payment term misrepresented (e.g., told it's a one-time payment when it's recurring)
Forced Bundling
- Insurance forced alongside a loan without consent
- Multiple policies bundled without clear disclosure
Hidden Charges
- Fund management charges, mortality charges, or surrender charges not disclosed
- Agent commission structure misrepresented
Free-Look Period Violations
- Insurer refusing to honor free-look cancellation within the mandated window
- Free-look refund amount disputed
Signature/Document Fraud
- Policy issued with forged signatures or without proper consent
- Documents altered after signing
Senior Citizen & Vulnerable Customer Mis-selling
- Policies sold without adequate explanation to elderly or first-time buyers
- Language/comprehension barriers exploited
Documents Required
Policy copy
Original sales brochure/illustration (if available)
Any written or recorded communication with the agent
Premium payment receipts
ID proof